02021nam a22003377a 450000500170000000800410001702000180005804100080007608200210008410000210010510000190012624500170014526000190016226000230018126000090020430000180021330000260023144000170025749000230027450500250029750504190032250503900074150504240113165000290155565000330158465000150161765000120163265000120164465000130165665000140166920251024182125.0250404b2019    |||||||| |||| 00| 0 eng d  a9781471580819  aING  a428.640.24 S949t  aSullivan, Robert  aDooley, Jenny   aTravel agent  aEstados Unidos  bExpress Publishing  c2019  a100 páginas  bIlustraciones a color  aCareer paths  aTemática General  aTable of contents: 
  aBook 1: 
Unit 1: The travel agency. Unit 2: Communication. Unit 3: Travel agent´s tasks. Unit 4: Destination activities. Unit 5: Modes of travel. Unit 6: Types of trips. Unit 7: Air travel. Unit 8: Luxury vacations. Unit 9: Describing time. Unit 10: Describing cost. Unit 11: Payment and billing. Unit 12: Numbers anda basic math. Unit 13: Package deals. Unit: 14: Commissions. Unit 15: Types of travel agencies.   aBook 2: 
Unit 1: Fligths. Unit 2: Airplane options. Unit 3: Airport and ticket information. Unit 4: Rail travel 1. Unit 5: Rail travel 2. Unit 6: Cruise ships 1. Unit 7: Cruise ships 2. Unit 8: Rental cars 1. Unit 9: Rental cars 2. Unit 10: Acommodations 1. Unit 11: Accommodations 2. Unit 12: Tours. Unit 13: Adventure vacations. Unit 14. Coach travel. Unit 15: Local transportation.   aBook 3: 
Unit 1: In-store booking. Unit 2: online booking. Unit 3: cancellations and delays. Unit 4: Intinerary changes. Unit 5: Customer relations. Unit 6:  Sales techniques. Unit 7: Travel documents. Unit 8: Travel safety. Unit 9: Currency exchange. Unit 10: Clients. Unit 11: Travel insurance. Unit 12: Travel agents´traits. Unit 13: Special considerations. Unit 14: Certification. Unit 15: Future of the industry.   aENSEÑANZA DEL INGLÉS  aINGLÉS COMO SEGUNDA LENGUA  aVOCABULARY  aREADING  aWRITING  aSPEAKING  aLISTENING